March 12, 2013

Word from CBS

I sent an email to CBS This Morning on Saturday because I was incredibly disappointed with their papal panel.  This is the response I received from them today.  Thought I'd share.

Thanks for taking the time to write CBS This Morning and more importantly, thank you for watching!  Your observations and comments get serious consideration. I am sorry to hear your frustrations regarding our papal panel of experts. It will be discussed among editors and managers and shared with the staff as appropriate. 

Please feel free to drop us a note anytime, 24 hours a day, 7 days a week as we monitor the submissions from, and our mobile apps all the time. We rely on viewers like yourself for comments, concerns and story suggestions. It is physically impossible to hear, see and report on everything, so any help we can get from the outside is very much appreciated.

This nation’s greatest marketplace is its marketplace of ideas. That marketplace’s greatest commodity is the honest, open exchange of well-considered opinions.  Thank you for sharing your thoughts and thanks for watching CBS This Morning.

Jeannine Caraballo
CBS This Morning


  1. This comment has been removed by the author.

  2. What do you think of this response? Besides the first paragraph it sounds generic. Your letter to them was well written and concise. Guess we'll just have to watch and see.

  3. Fruit Snacks. I really do understand. They call your name, I swear. Yay for our new pope! God is good!!

  4. Sounds generic to me as well.